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I ordered Western Digital WDBGPU0010BBL-PESN 2TB My Passport Ultra External Hard Drive, after 15 minutes defective! I returned, got Return Number, gave it to LBS and since then I dont know how many times spoken to agents, written letters, under my account it simply say s h i p p e d. But my money was payed with Visa in JUNE. I always get new numbers, sent copies of the return ticket, nothing, and the seller himself unreachable. Sorry, you are not protected, this company gives all service as long you want to buy, but if something defective, no one responsible! Had a case with Amazon as well. Got back my money in 12 hours plus 5 USD compansation for trouble.
Tip for consumers:
Don`t buy electronical things in Lazada, its a Nightmare, no guarantee and service horrible, waisting hours of time for nothing
Products used:
Western Digital WDBGPU0010BBL-PESN 2TB My Passport Ultra External Hard Drive
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi Hans M., we do understand your disappointments as a customer and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern for us to check it?
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.
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