I invested 40.000 Euros into the platform and so I was appointed a "relationship manager" who was acting as an investment adviser/ account manager. His job is to keep you investing in the platform by advising you what to invest in and how.
I contacted head of office Milica and explained the situation asking her about FXPN`s responsibility regarding the actions of their employees. She said that FXPN COULD NOT be responsible for their actions as I had said yes to the trades and that trading on the platform was risky?
In the start everything went well. He called me twice a day and as most of the trades were quite technical he actually made the trades on my computer with a share screen program. When I tried to withdraw my money he would call me countless times to make me stay on the platform which I eventually did. Then shortly after he conducted copy trades of some of the "Social Traders" but they opened so many trades that my account was blocked and went into a "margin call", which means that the trades are closed down in a loss. In this case 32.000 Euros in total. All he could say was "Sorry - Put in some more money and I will make it up to you!"
These FXPN Relation Ship Managers are in fact amateurs and they live by the trades that they advise you to do. Also their job is to keep you trading at the platform. That's why they would call you countless times to convince you to stay - regardless of the risk that they are exposing you to.