Member since December 2011
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"Computer says No !"
I have problem with ZooPlus.fi
Customer service is bad, mean really bad.
That is happen so far:
My product was not so good, and I send it back. I need pay postage cost bac. So
I pay postage cost 17,70e, and I send photocopy of document at cost via e-mail them.
It takes 3 days that they finally get it open, I mean jpeg image.
Now they say that all is paid to me, that product and postage charge.
Well, that product was paid, not that postage.
It takes 6 days and many e-mail that they finally "understand" that this postage is not paid. Now they tell me that I can get postage back at earliest 60 days starting ordering day. They say that PayPal is cause of that ?
Everybody know that is really rubbish.
Is that kind service normal to ZooPlus ?
Can I get my money....computer says no...okey
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