Hannah S.

Bought a ysl Kate monogram. Looked legit. Wore it one time just to go to dinner and took the train home and the tassle was gone, it fell. I paid $400 for this purse and expected a little more than some glue holding the tassle in place. When I contacted customer service they said I can have it repaired but have to pay for shipping both ways. I checked and it'll be around $70. So $70 more dollars to send to china for their factory to glue on the tassle. Probably won't even see it for a month + Then when I said this to them they said I must have pulled it hard they don't understand why it fell. Shouldve just saved for the real thing. Told them I'm tossing the purse in the trash.