This is the first time I have ordered from the elf website. I have ordered elf products from the Ulta website and I just LOVE them. They are very good quality for being so cheap. This time I ordered around $30 of products plus I used the "BESTOF2016" to get a free pack of sample things that is supposedly worth $18. After reading these reviews I have instantly regretted ordering right from their website. I wouldn't be so worried if it weren't for the fact that once I filled out my order and inserted the credit card number it had all my information correctly written down but it said "0 items in cart; total: $0.00". This happened the first time I filled out the order so I filled it out a second time. Hopefully it was just my phone acting stupid, but if it did charge the credit card and it ended up not being just a glitch in my phone, I will be very mad.