As a college student who has ordered materials from virtually everywhere, I am quite confident in claiming that Textbooks.com has the worst products and services in the textbook market They misrepresent what they are selling to make more sales. Their customer service is horrid, and their representatives are arrogant and have zero skill, nor a care for their job whatsoever. I have lost lots of money to this website sheerly because the employees have no clue what they're doing. Listen to all the terrible reviews, and don't make the same mistake that I did thinking your order will be the one order that they won't screw up.