Hannah H.

I rented out my room before the apartment was finished based on the tour I took and the floor plan of the apartment. Obviously they rushed to finish in time for us to move in because it was the most cheaply made apartment I have ever lived in. The walls were paper thin, which is not desirable when you live with 7 people, and there was no sofa- which was promised in the floor plan. There was also no heat, which we were not informed of, and they did nothing to fix this until we complained, then they gave us space heaters. Rent was exorbitantly high for the quality of the apartment and the amount of people living in the apartment, and gas/electric was included at 75 a month when most people in similarly sized apartment paid around 30/40. They were slow to come and fix things when emailed, and even when they "were fixed", they really won't. We had a leaky sink all year because it "never leaked when they were there". To top it all off, when we moved out at the end of our lease we were supposed to get our deposit back within 10-12 business days, but it has been a whole month and their excuse is that "it is out of their control". Stay away from these renters, they will scam you for the supposed ease of trying to find an apartment in crowded Madrid.