I purchased two concert tickets for £286 each. I specified the block & row of tickets I wanted but instead got tickets for a lower price and completely different block & row. I contacted customer services & got a reply which skirted around the issues saying they are a market place etc. If I purchase specific tickets at a specific value I should get exactly that. I didn't & for me that's the bottom line. I've gone to trading standards, people should not be allowed to trade this way. Do not use.