I've purchased my dog food/ other pet accessories from Chewy for probably the past 5 years. I've intentionally made Chewy my first stop for these products because I'm so impressed with their customer service that I want to support them. They make me feel like a valued customer, and I'm not the only one, it's clearly a part of their service model (just google chewy stories). They're a good team and I have a lot of appreciation for them! Also my dog loves them. Great food, treats, toys, camping supplies, etc. I don't think I've ever needed something that they did not have. 5 stars all around.