Hannah D.

AVOID AVOID AVOID
AVOID AVOID AVOID
If I could leave no stars I would all of the good reviews on this page are clearly not real.
So I don't know where to start first off I ordered two packs of hair extensions and paid £17 odd for rush shipping (supposed to be delivered within 2/3 days) so 7 days later I receive a parcel of one pack of hair extensions and a note saying ‘pls don't worry your other package is on the way' 2 weeks later I still do not have that package after chasing them daily they neither know where this package is however I haven't been refunded for this missing package so anyway then the day of my hair appointment arrives and I only have one pack which isn't enough so had to go and buy two packs from the shop I have emailed them over 10 times asking for return information for me to send the item back and get a refund at least 7 of my emails have been ignored and the ones they did reply to had no information on how to send them back they just kept saying our hair is AAA grade please try to use it how can I when they sent me half my order also no way is this hair AAA grade it feels thin and horrible I also ordered 22inch so would love to know how they are shorter than the 20inch ones I brought from the shop? Do not use this company you will be very disappointed and have absolutely no joy with customer service