My three friends and I accidentally booked out return flight home from London to Ottawa on the wrong date. Once we noticed this within a hour of booking, we called flighthubs call line. I proceeded to speak with Kathleen, who was unable to provide us with a change in departure date. She did however reduce the flight cancellation fee from $75 to $50. This did not satisfy my friends and I. We then proceeded to cancel all our flights with you and book through Expedia; an easier and more helpful website (you lost close to $3000 in sales). We will not be booking through flighthub again.
Hi Hanna,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub Team