For the last four years HomeAgain has double billed me... Called customer service each of the last four years and was assured they would correct the problem... Laughable, as they continue to double bill and this evening received another bill for this coming year (2021) - Have to wonder how many people have fallen for this double billing - They need to be investigated for their inept business practices and have to wonder if both of my pets are actually protected and this company might be all about the money and not my pets? They'll not receive another penny from me!