I ordered a dress from this website, but only heard about the negative reviews after I had placed the order. I was very worried about the dress, but it was too late to cancel it, yet thankfully the dress arrived two weeks early and is in perfect condition. The hems and embroidery are fantastic. The only problem is the sizing. Being prepared for a problem, I ordered a size too big, which was great because the size which I received fits me perfectly. I just wanted to tell you that I had an extremely pleasant response from this business, the employees were extremely friendly and helpful, and answered my questions right away. This is not a hoax or fake post; it is a very true story. I was actually very surprised about the good relationship we had, due to all the negative reviews I had read. Due to my positive experience, I wanted to share my story with you, so you know that they do and have done good jobs before.