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I generally enjoyed my stay there. They were very clean unlike a previous hotel I went to that had roaches everywhere. The staff were very knowledgeable and actually WEREN'T RUDE like most customer service workers I've came across. The hotel I booked in (Jfk New York) had free shuttle service which is a must for me.
Tip for consumers:
I recommend if you want a good value for the money.
Products used:
Hotel company
It caused me and my family so much frustration. Without knowing that they are a SCAM SITE, I booked two different rooms then cancelled them due to ZenHotels bad reputation. I booked another two rooms and cancelled because when I called the hotel they said they don't have any records for the reservations. Note that both claimed to have "free cancellation". Yet I still did not get back my money for the 4 ROOMS! I regret ever considering ZenHotels.
Tip for consumers:
Never consider using this fraudulent site.
Products used:
Hotel booking website
Hana E.'s review of Zenhotels earned 9 Very Helpful votes
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I love Hampton inn in Milwaukee off of highway 41 they are the best customer service and all...
I recently stayed at a Hilton hotel with my family and we were completely satisfied. The staff...
Dear Hana,
Thank you for the feedback!
We are sorry for inconvenience.
Could you be so kind to provide the number of your reservation?
Also, you can contact us via complaints@zenhotels.com
We will be glad to investigate the described case.
Thank you in advance. We are looking forward to your reply!