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I ordered an earphone almost two months ago from DX. Waited for that long and nothing happened. Then I started sending emails to their sales department, GMail sent the emails 4 times with no success! As their sales department don't accept the email. They want your money and that's it.
I then complained to Paypal and I finally got my money back from Paypal money back guaranty, as they did not even respond to Paypal! (see Photo Atached)
It has been a waste of time for me, so don't buy anything from these guys, you won't get anything back and you will regret it.
I would never again buy anything from Dealextreme, never again!
I bought one 5" Android Smart System GPS Navigation Car Rearview Mirror from Tomtop which arrived as faulty. I spent 4 months sending emails to Tomtop which they never responded. I wasted a lot of time and lost more than $132 buying from them.
Don't do the mistake I made. DO NOT BUY from TOMTOP
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The entire site is down again today. What happens to my order... and my money? Is this site...
I ordered gas struts fir a tanning bed. They took forever to arrive and had already gotten some...
Dear Customer,
Sorry for the inconvenience we may have brought
Please tell us your order number, then we can solve the problem.
If possible, please send email to support@tomtop.com of the problem, then we will check and give you a solution.
Thanks.
Best regards
Customer service from tomtop.com