Halina K.

I am very disappointed with Home Advisor. I was not with this company (Thank God) for a long time. They are ripping people up in front of their faces. I have spoken today to two salespeople and two managers to help me out with another $ 400.00 of charges knowing my account was paused until December 4th. (Today is 10/28/20). For the previous month, I was supposed to receive a credit of $325.00. My account was never credited. The sales representatives are not telling the truth. They are choosing words to screw people like me. On 10/02/20, I have spoken to Mark. At that time, I was trying to cancel because I was getting false leads; for example, we clean residential houses only. The lead was to clean gutters, outside windows, etc. The other issue was once the lead shows, I try to reach the customer, and the recording says that it's not accepting calls because the machine is full. It seems that I'm blocked out. Another client has answered but was very unhappy that I've called, she was not ready or something like that. That was embarrassing. This company should be brought down quickly. Today I've canceled the service altogether.