Haley B.

Everything has always worked great here, orders, returns (label provided). Things are kind of expensive but it is generally higher quality. I don't like everything I get here but it returns easily. Overall one of my favorite online stores!

I did get my items and get my money back from my return, but you have to file a customer service ticket to return, then you have to go in to their system to request the money to go back to your credit card instead of just back as store credit. Clothes were not very good quality.

This site is really nice, they have great products and things ship fast. Returns are not the best, but they do go through and they will print you out a label.

Their clothing wasn't as good a quality as I wanted, and they didn't provide a return shipping label, but I did get my order and I did get my money returned when I returned some items.

I don't always like their clothes, but they give you a return slip and you just put it back on the box and send it back. It seems like this should be the basic level of service any online company should give you but it's not. I've always gotten my money back and I have gotten a few nice things from them.

I've had fit and quality issues here but I've gotten my returns processed just fine. Things run a bit small and aren't quite as nice as they look, and I don't really like the "always on sale" model, but I do have a few nice things and the things I didn't like were returned.