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Haiying S.

Contributor Level

Total Points
81

1 Review by Haiying

  • Booking.com

1/2/17

I'm a Canadian customer of booking.com. I got my email confirmation of my booking and later on booking.com admit they post the wrong price. They offer me a higher price offline of booking.com, which means doing business outside of website posted price. They told me if their offer is not accept by me within 24 hours, they will cancel my confirmed booking. Why waste of your precious time dealing with someone not responsible? I have all the confirmation receipt and webpage images saved for investigation. When I was politely asking their supervisor to call me, I was refused, my phone was hang up, never call me back.

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