Hailey T.

This company is a complete SCAM. This business is under the name Let's be Gothic and Dark Moon. I've been waiting for my paid order for 4 months! They send faulty tracking information which states "destination unknown" and "waiting for seller shipping". Then refuse to offer returns since it's "not they're responsibility" after it "ships". This company is run by someone named Abby according to emails. They have blocked me on every social media platform so far and refuse to message me back regarding my order. I cannot find an address or number for this business on any advertising site they're on. When I posted reviews of my experience on social media, they were deleted and I was blocked. I have reported them on social media sites including Facebook and Instagram various times without any action taken.

As a seller this website is a total rip off. They over charge people for your clothes and you make practically nothing in return. My max payout on a shirt sold for $13.99 would be $0.70 if that gives you an idea. I sent a bag and when you do they offer to send back your clothes or donate them but with the items they didn't accept they "recycled" them without my consent when I intended to have them sent back. I'm stressed because these were nice items (some still with price tags) basically robbed from me. I highly recommend selling on sites like Poshmark or even a yard sell is better than ThredUP.