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Gyongyi E.

Contributor Level

Total Points
80

1 Review by Gyongyi

H&M
  • H&M

1/23/21

The worst customer service in history is the Greek H&M department. Recently, I placed an order and I was twice charged. The phone is broken. Contacted via mail and the first agent was so "kind" that replied in Greek for my English letter (I guess it needs to do with her xenophobia...) and directed me to my bank. I called my bank. Twice they confirmed that the amount for the order was twice taken by H&M. Till today Greek H&M and its enormous unprofessional, unsupportive agents keep directing back to my bank for a money which was taken by H&M system. Just never ever order from H&M.

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