Gwen W.

DO NOT BUY FROM THEM

This is the worst shopping experience I have ever had. Don't buy from them. I ordered a gift. I chose Fed Ex. I thought this meant fast delivery. It doesn't. The fine print said 3-7 days. Customer Service isn't open until noon.

Live Chat isn't live at all. You get a virtual chat. I spent over an hour on this. Dealing with the store, Fed Ex and USPS. All I heard was we cannot. I will never shop there again You shouldn't either

Two months ago I purchased tickets to the Army-Navy game. Much to my surprise I was told I would receive the tickets on December 1. When asked why I was told it was because they wouldn't receive the tickets prior. This makes no sense. StubHub should require sellers to submit tickets to StubHub at least 1 month before the event. I did not receive my tickets on December 1. After speaking with many CSRs including a supervisor I am now being told I will receive them December 6-three days prior to the game. This is unacceptable. I do not recommend using StubHub and I will never do so again.