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I bought 2 tickets from them for Norwegian Airlines. Found them cheaper on the airline's own website. I called them to cancel and was told by the agent that there was a $75 cancellation fee per ticket. Mind you, the tickets were only $68 each. I thought airlines allowed free cancellations within 24 hours, but not through One Travel. I will be avoiding them like the plague and Cheapoair too (same company)
Gwen M.'s review of OneTravel earned 11 Very Helpful votes
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Gwen, our apologies for the inconvenience,. Airlines are the only ones that must follow the faa policy of allowing "free cancellations" within 24 hours. 3rd party booking sites are exempt from that, but most do allow cancellations within 24 hours for a full refund.