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I purchased a bike from this company on Indiegogo, expecting my bike would be built in USA as I was led to believe and would be delivered to me in Canada September 2020. Their page states that your bike is Guaranteed.
I contacted customer service and was told Oct 27/2020 that my bike would be shipped from China and they could not estimate the shipping date. They cannot advise when a bike will be shipped, and will not honor their guarantee. The customer service agent, Erica, was very rude about it.
Beware of supporting this company's indiegogo campaigns. Especially if you are an international customer.
* FLX Bike attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
G W.'s review of FLX Bike earned 7 Very Helpful votes
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