G V.

I ordered 2 swimsuits size 12. One of the items had the wrong size in the email confirmation I received. I called the company immediately and a customer service representative told me that because it was Australian size I should go with the size 14 and she changed both items to seize 14. I trusted her because I don't have any experience with Australian sizes. I received the items and they are too big. I called back to exchange them and I was told I can't exchange them. I talked to a supervisor Lori and she was extremely rude and didn't care that I went by what the customer representative told me. The supervisor told me to find someone to sell the items to and to call them back to place a new order with the right size. Terrible customer service.