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What a terrible experience. I joined the trial which was supposed to be "FREE ONE MONTH". However, it actually charges you in advance for credits. Class pass does not want to give me a refund. Be careful!
Guy R.'s review of ClassPass earned 3 Very Helpful votes
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Hi Guy, thanks for sharing your feedback. We do apologize for any confusion or frustration here! As a friendly reminder, ClassPass is a monthly subscription service, and we note this in a couple of different places on the website. Our auto-renewal feature, after the trial period, is explained during the sign up process and in our confirmation emails. If you'd like to send us an email with your account information to http://classpass.com/contact, we'd be happy to look and see if there's anything we can do to help.