Developed in part with a grant from
the National Science Foundation

Member since April 2016

  • Reviews 1
  • First to Review 1
  • Thank Yous 0
  • Fans 0
  • Profile Views 191

Review Distribution

5 stars
4 stars
3 stars
2 stars
1 star
1

1 Review by gunay

PersonalProtectionDogs

PersonalProtectionDogs

4/28/16
Is your dog having some issues with behaviour at home? Well if so, do not send your baby to this bootcamp.

I thought it would be a great idea to send my almost 2 year old male staff to this bootcamp because his behaviour was too spoilt from constantly being in a house full of young children and I thought he needed some intense training to calm down and improve his behaviour. Recently my dog started growling when he did not like to do something he was told to. However this did not stop him from being a happy well-sociable dog with everyone in the park and their dogs. I take him to a well known dog park which is full of all kinds of dogs that he socialises with every day.

I sent him to this boot camp for which I paid in advance for a full week. I told them everything about my dogs behaviour and did not keep anything a secret.

They advised me to get the kennel cough vaccination for my boy and that he could go straight after he got this done. They insisted that I would not need to wait any time as they've had dogs straight after their vaccines before. I spoke to the vets and my vet advised me that we would need to wait a minimum of 10 days before sending him to the kennels for his safety. This showed me that this place only cared about getting their backs covered on their paper work rather than worrying about my dogs health.

I took my staff to this boot camp in chesterfield (it was a 3.5 hour drive there), the staff seemed nice enough and when I got there they asked me if my dog was people aggressive. I said no he only growls when he doesn't want to do something and other than that he has never bit or attacked anyone. They said they would keep me updated and off I went thinking everything would be ok... I WAS WRONG. 2 days had gone by and I had no news about my dog so I called them. Noone picked up so I sent a text message asking how everything was going. The next day I received a text message (not a phone call but a text message!!) telling me that my dog had been sitting in a kennel the whole time because he was being aggressive (growling) at the staff and would not let them put a lead on him. I was told that it might take him some time to get used to and that I would be updated the next day. This did not happen as per. I called and sent more text messages. On the 3rd day I offered to go and get him but was told not to do so. The next day after being assured that I would be updated, I received nothing until 7 in the evening. They said that the manager would come in to assess my dog and call me first thing in the morning. THIS DID NOT HAPPEN ONCE AGAIN. I called and messaged the whole day and finally received a TEXT around 6:30pm on the 5th day. This text more or less said "Sorry, you need to come and get your dog because he has now tried to attack us and he is untrainable". This is a dog they are talking about... not a grizzly bear!

I asked if I could go and pick him up that night and they said no, I had to miss work the next day which cost me a whole day worth of salary to go and pick him up. They had the cheek to say that they would refund me for the last few days but still charge me for 3 days of the 5 that they had kept my dog locked up in a kennel in his own faeces.

This to me seemed very unprofessional for a business that has been running for "10 years" they say. The manager said at one point he thought he would just let my dog out of the kennel to see what he would do... apparently my dog ran around and they had to catch him with a dog catching pole afterwards. Are these people Amateurs?

For a person who has no qualifications in dog training I can see that they have gone wrong in many places. They should not have put my dog in a strange kennel before playing and getting used to him. This put him under stress of course. In regards to the "attack" that he tried to do, well I doubt this "attack" would have been unprovoked for a dog who has never tried this kind of thing on anyone.

When I picked him up, his eyes were blood shot red... we went home and he was completely utterly happy to be around everyone like nothing had happened but then I went to the Vets that evening also. My dog was so stressed out by all the strangers around him that he did not let anyone at the vets touch him. He did not let anyone near us and I had to muzzle him so the vet could take a look at his eyes. He was so worked up that he did not like eye contact with the vet, who completely understood why he was behaving like this considering he'd been locked in a kennel for 4 days.
My vet advised me that my dog also has conjunctivitis due to the unhygienic conditions in the kennels.

Overall, my bootcamp experience for my dog has been terrible. My dog was clearly put under a lot of stress around strangers who did not know what they were doing!

Do not believe anything these people say!! They're all liars and are just after the money.

gunay Has Earned 28 Votes

Gunay A.'s review of PersonalProtectionDogs earned 28 Very Helpful votes

gunay hasn’t received any thanks yous.

gunay doesn’t have any fans yet.

gunay isn’t following anybody yet.

Similar Reviewers on Sitejabber

zoiew1
11/23/17

Im so angry with ADK9, I have 2 border collies who to be honest are pretty good dogs but I wanted...

shereeni
7/13/16

when I first contacted ADK9, Craig was very helpful, and answered all my questions immediately...