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gulya r.

Contributor Level

Total Points
81

1 Review by gulya

  • Lensabl

9/5/20

Fancy website and process but customer service leaves much to be desired! I ordered replacement lenses for my glasses and I wore them a few times and one of the lenses broke in half and almost shattered into my eye. Customer service is like Customer-NO-Service, very unhelpful! No apologies, no replacement, said it was not their problem. If they can't stand behind their product---I'd recommend looking else where.

* Lensabl attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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