Horrible member's service! They never able to help! It sounds like they are just reading an script. When you speak they don't hear you. If u get mad they will put you in a long hold!
I had this Maria assuring me with an over charged premium dues. She sound so robotic and never listens to what you say and offers no solution! Was I was over and over explaining my reasons I think why I was overcharge she put me on hold without asking for any permission!
I will never recommend it to no one! No one deserves this poor service and luck of good benefits program! All they want is to collect your money without any logical explanation!