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Guillaume T.

Contributor Level

Total Points
81

1 Review by Guillaume

  • Inch2

1/18/21
Verified purchase

I wish I would have ready the reviews here before I got ripped off. Here is a quick summary of what has happen to me, and to many others. I placed an order shortly before Christmas, 2 pairs or shoes as a gift for my wife. Nowhere on the product page nor when I placed the order I was told that it would take 3 months for the shoes to arrive. No where it is mentioned on the site that the shoes are produced only after an order is placed. I found out only after I reached out to their support, asking WTF! Where is my order?

When I found out that the winter shoes I ordered would arrive only in summer, I immediately asked for the order to be cancelled and an immediate refund. It's been 3 weeks, I am still waiting for my refund! All I get for an answer is « We have forwarded your urgent request to our colleague from financial department once more and expect your refund to be issued within next working days » Because my daily job is to built e-commerce solutions and online shops, I know exactly how easy it is to refund a client, it is a simple as clicking « refund » on a button on Shopify.

Inch2 is the worst online shopping experience ever. Not only are they hiding the information that it will take months for you shoes to arrive (and not it's not because of COVID, it's because of their Business Model). If that is their business model, they should be transparent about it. As for the refund not being sent immediately, this is a robbery. DON'T BUY FROM THEM! IT'S A SCAM!

Tip for consumers:
DON'T BUY FROM THEM!!! IT’S A SCAM!!!

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