Guadalupe G.

I realized today that a reservation I was sure to have made through Booking.com ended up with this horrible thieving site. They never sent me a confirmation email and now I understand why - they did not want me to know right away that I had ended up with them. How? I have no clue, but I WENT TO BOOKING.COM. Not only did they charge me $35 more per night than the hotel's advertise rate, they also charged me a $14.99 reservation fee and to top it all off, when I called today, exactly one week after the reservation was made and one week before I'm due to arrive at the hotel, they told me that my reservation was non-refundable. Just plain wrong! They are horrible people. Their agents don't give a darn about anything except making their illegal money. Someone should shut them down, since I have found nothing but horrible things about them online. Never knew they existed and I'll make it my life's mission from this point forward to spread the word about how horrible and how dishonest their practices are. I do hope the money they stole from me serves them well, since it is going to be the only $186.65 that they get from me.