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Guadalupe F.

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Experience: Business

Member since September 2018

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1 Review by Guadalupe

Years subscribed to Carbonite and the very first time I needed was useless. I need to order a hard drive containing my files to be delivered but no one told me that I needed to return before a deadline or be charged $147. Carbonite assures that they sent a email warning me about this but I never got that email. They never warned me on the phone either. The only warning was in the box containing the hard drive that I opened when back in town a month after the deadline passes. I called and they say they will never return the charge. Useless.

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