I'm forced to give a 1-star rating as this rating systems doesn't have a zero or negative star rating which is my true rating.
I placed an order on Jun 8. Delivery was promised between 19-21, as verified by the so-called tracking system which is a laughable appendix to the wholly useless site. By the due delivery date, I wrote 3 messages asking for status updates - none of my messages were read let alone responded to. I asked the customer service, who nonchalantly ask me to cancel the order as if failure to respond to customer is part of their DNA.