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1 Review by GR

HSN

HSN

12/29/16

My wife bought me a Propel drone as a Christmas gift. She watched the video (https://www.hsn.com/products/propel-sky-master-fpv-drone-with-live-stream-hd-camera/8202745) and the sales guy said this drone had a 500" range. That is a decent range for the sales price so she ordered it.
Today I took it to a ball field to do some video. I flew out about 100' to film myself. This was further than previous flights around our property. The drone stopped responding to any controls including "auto land". It lost reception even that close.
It was not pilot error since I am highly experienced.
I tried to explain this to HSN that it was a radio defect and the drone was lost somewhere in the forest or swamp. I was told that they do not give refunds for a "lost" item that cannot be returned. I explained to another "supervisor" that all I had to return was everything except the drone itself. It was "lost" because it failed and flew away to never be recovered.
The best they would do is knock off part of the cost but we still have "flex" payments for a defective item. I recommend that everyone really does research regarding validity of sales pitch claims HSN makes on TV for items they sale. Get on google for the reviews first. I doubt this comment will see the light of day.

Tip for consumers: I recommend that everyone really does research regarding validity of sales pitch claims HSN makes on TV for items they sale. Get on google for the reviews first.

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