Purchased an iphone 7. That stopped working, first it was app, then it was the camera, finally couldnt receive or make calls.
Call support I spent hours trying to restore, back up and nothing changed.
We found out ourselves that it was a model issue, support couldnt figure it out yet there was an article on their webiste of that iphone model...
Go into the store for the "shopping experience" I was told the device couldnt be fixed for free as they stated because I had a small crack on the screen that I had to take care of. The guy tells me its $190. I walked OUT!
There website advertises $149 for screen repair, why am I charged so much to fix a screen!?