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I have never experienced more incompetent customer representatives in my life. I love my Keurig products but will never purchase online or instore again to avoid any contact with their customer service reps. Talked to four foreign representatives promised a return call within 24 to 48 hours for the last week and no call back. They claim they cannot find my name or order on file, but my credit keeps getting charged for coffee. I guess I will have purchase Cuisart and return my Keurig pots. Not a good start, bye Keurig
Gretchen K.'s review of Keurig earned 6 Very Helpful votes
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