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Customer service is horrid! I placed an order for an item, was sent someone else's order. I returned it with the label they provided me but never received the item I ordered. ThredUp received the item I ordered back but instead of sending it to me they refunded the price I paid less shipping! I wanted the item and I certainly do not want to pay shipping for something I never received! A nightmare trying to communicate through email and it has now been a month of emails with absolutely no satisfactory result!
Gretchen H.'s review of thredUP earned 3 Very Helpful votes
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