Greig L.

Hi,
Thought that i would write a review about these guys to balance out a bit of the negatives. I bought an Macbook air from laptop.com.au last month and foolishly did not read up on any reviews as they were an Australian company with a physical retail shop, so no red flags for me.
After I had chosen and paid for my laptop, then did I decided to read the reviews. Much to my horror they were getting slated by everyone and my heart sank as I had already paid them. I thought that I would get the wrong product or something sub-par and damaged and I would have to fight with them over the next few months to get my money back.
The order was taking some time to be shipped, although the website claims express delivery, so I attempted to cancel the order as the product had not been dispatched. I received an email an hour later saying that the order had been dispatched and i thought "dodgy *#@kers", they are sending it right away so that i cannot cancel the order and get a refund. Now i wait to see what they send me...
When the mac book arrived a week later i took it straight to the mac shop still in the box to have it assessed and to make sure that it matched the specs as advertised.
To my surprise everything was as stated on the website and with all genuine apple parts, in perfect operating condition. I got exactly what i ordered and there was no damage to it at all so this is why I'm giving them 4* and a good rating.
The only problems that i had with Laptop.com.au was with the time it took to dispatch and deliver my product, although i can understand the delays in posting due to the Covoid-19 situation. It would also be nice to mark the macbooks if they are considered "vintage".
I would suggest anyone buying a refurbished laptop, in my case Mac book to do their homework on the model as my one is now classed as vintage by apple so they will soon cease to make replacement parts.in which case if it fails in a year then it will be as much use as a paperweight!