I am sorry to hear about what happened to your order. After looking closely at your order, it seems that these products were sent by one of our most reliable shipping companies. There are a number of possibilities as to why your order was damaged in transit, but our best assumption is that there was a carrier issue. Our customer service department offered to replace the order or give you a substantial discount. Contact us if we can be of any further assistance.
Hi Greg,
I am sorry to hear about what happened to your order. After looking closely at your order, it seems that these products were sent by one of our most reliable shipping companies. There are a number of possibilities as to why your order was damaged in transit, but our best assumption is that there was a carrier issue. Our customer service department offered to replace the order or give you a substantial discount. Contact us if we can be of any further assistance.