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Very rarely on many occasions am I able to purchase children's belts and when I select the 'notify me' option, I am not notified when the belts become available which is frustrating.
I prefer the fuji belts over any other for children which is what I would purchase from here.
Great service and have required stock.
I regularly; monitor the site for purchases, specifically junior Fuji belts, and very rarely there is stock for the size and colour I would like to purchase.
Furthermore, when I complete the 'notify me' box, I never get notified.
Hello Greg,
Please be advised that the ‘notify me’ button is a tool for our store to notify you of when stock is available to order automatically. This is a system-generated email and will only trigger once stock is entered. If you are concerned about the time waiting for a notification, please email or call us directly for an immediate response with stock updates. Apologies for the delays in stock gaps and rest assured we are working on these with high priority.
Kind regards.
Quick and easy transaction. Fantastic customer service.
My regular supplier was out of stock
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Empty.
Terrible as per review - they took my money, for something that was out of stock, didnt post,...
The rash guards are mostly out of stock otherwise orders are always processed in a timely manner
Hi there Greg,
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your frustration with our notification system and the availability of children's belts.
Ensuring a seamless shopping experience for all our customers is of utmost importance to us. We apologise for any inconvenience caused by the lack of timely notifications when the belts become available. There has been an update to our notification system and this update may have affected the notification alerts.
We are actively working to improve our notification system to better serve your needs and ensure that clients are promptly informed when items are back in stock. Your feedback provides valuable insights that will help us refine our processes and provide a better experience for you and all our customers.
In the meantime, we appreciate your loyalty and preference for Fuji Kids BJJ Belts. Rest assured, we are committed to addressing this issue promptly and ensuring that you can easily access the products you love.
If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out to us directly. We value your patronage and look forward to serving you better in the future.
Warm regards,
Grappling Store Team