Gregory M.’s Reviews of Caring.com & more

Gregory's Profile

Review 1
First Reviews
0
Votes 11
Thank Yous 0
Fans 0
Profile Views

154

Contributor Level

Total Points

Senior Housing

2/5/18

I have worked in the senior care field for over 10 years. Working with many Senior Living Communities of varying levels of care (and many independent) I have witnessed some wonderful and some that leave me horrified. I have left reviews on many sites, and keep my comments objective, encouraging families to research facilities, visit unannounced, and contact the governing state agencies to determine any violations, and whether those violations impact resident/patient care.
I have tried to leave reviews multiple times through Caring.com, mostly with positive reviews of facilities who deserve the recognition, as well as one facility that was a poor review. Each time I have written a review, I have refrained from naming staff, positions, or anything identifiable- rather referring to regulations and state codes, again, encouraging families to "dig deeper" as they research housing/assistance for their loved one. Each time I have been responded to with statement that my review was not being used as it did not meet their guidelines. What a shame- as I read the reviews that have been allowed it is clear that they pick and choose, with no consistency to their standards and guidelines. Shame on you Caring.com. You have made it about the money, and not about the caring.

Comments (1)
26.6K Views

Helpful (11)

Thank you

Denise G. – Caring.com Rep Over a year old

Hi Gregory, Thanks for your feedback, and please do get in touch directly with Caring.com's reviews team to discuss further why your review(s) have been rejected: community@caring.com.

Generally speaking, reviews on Caring.com can be positive, negative, or in-between, and are published or rejected based on these Review Guidelines: https://www.caring.com/about/review_guidelines

As you'll read in those guidelines: Ours is a consumer review platform that excludes reviews from current or former employees (and contractors, vendors, etc.) of the listed businesses. If your work in the senior care industry has included being paid by a senior living community or home care agency for your services (or earning referral fees from those businesses, or otherwise having a conflict of interest), then, yes, you'd be excluded from posting a review on the listing(s). The family caregivers and older adults who use our reviews to research senior living communities or in-home care agencies are most interested in hearing from folks just like them (who don't have a vested financial interest or possible conflict of interest in publishing a negative or positive review of the senior care business). We apply this policy consistently across all reviews we receive.

Also: it is free of charge to participate in the Caring.com reviews program -- for both the reviewers leaving feedback, and for the businesses being reviewed. It is very much a part of our social mission, and we do hope you'll get in touch directly with us again if any further explanation is needed about why your reviews were rejected (or if you need referral to other resources where you can publish or share your feedback about the senior care businesses you've worked with).