Gregory E.

I had never experienced anything negative with Ibotta until I tried to claim a $100 reward they have owed me from a purchase I made in March 2019. I booked a trip using Orbitz where I went through the Ibotta app. I did receive another rebate related to this trip so I am totally baffled. When I checked the status of the reward it indicated it could take up to 75 days. I have been contacting them since day 75 and the response time to each of my inquiries has been horrible - usually several days. In my last inquiry about the reward, they told me it could take 100 days to get my reward. It has now been over 100 days and still no reward. When I click on the Pending status in Ibotta I keep getting a Notification Failed message which I have been getting for several days. I am starting to think I will never see my reward. I am deeply disappointed with this company.