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I am dependent on their customer service email platform to fix an error on their site to be approved for Texas unemployment. I have sent over 20 support requests that have never been resolved. There is NO phone number to reach these people
* ID.me attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Gregory D.'s review of ID.me earned a Very Helpful vote
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Concept is great. Hard to get to IRS signin acct. Hard to use a security app like 1Pass due to...
If you're not used to doing everything on your phone, the instructions aren't that easy to follow.
Hello, we are sorry to hear that you've had a frustrating experience with the identity verification process. We are here to support and help resolve your issue. If you would like our assistance, please send us an email at sj.support@id.me. We hope to hear from you soon! IDme Social Response Team