We’re in this together! Stay safe with our COVID-19 guide

View
×

Greg C.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Computers & Technology, Business, Clothing & Fashion

Member since April 2020

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    99

Review Distribution

2 Reviews by Greg

8/24/20

I've been burned twice by this site. If you have a defective item or they send you the wrong part, They expect the buyer to pay for the return shipping. This is only after repeated email. They found a loop whole to get away with ripping people off. They know no buyer is going to pay for the return shipping, knowing it was the sellers mistake. Paypal and the banks don't monitor this. They just tell you to return the item. So, you're going to be losing money regardless. They are the worst customer service. I have never had any other company do this. I would never order anything from this company. They will steal your money.

shamyz1
shamy z. – TomTop Rep

Dear Greg C.,

Thanks for your order and we are sorry for all the inconvenienced.

First of all, I am sorry for any quality problems with your product, please do not hesitate to contact our customer service.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
We will work on answering your questions as soon as possible and be ready to help you at any time.

Best regards,

Tomtop.com

4/22/20

Ordered an esc for my rc car. The esc was defective. Refused to give a refund or a replacement. Wanted me to pay to ship the item back to China. If you get a defective item, your pretty much screwed.

Greg Has Earned 1 Vote

Greg C.'s review of TomTop earned a Very Helpful vote

Greg hasn’t received any thanks yous.

Greg doesn’t have any fans yet.

Greg isn’t following anybody yet.

Similar Reviewers on Sitejabber

johnn1445
John N. reviewed TomTop
2/2/21

The stuff they sell is ok and delivery wasn't bad bearing in mind it was sent overseas. However,...

sasas9
Sasa S. reviewed TomTop
11/24/20

Horrible experience and they still have my money... ordered two years ago... nothing arrived... a...