I've heard of people ordering tortoises and getting very sick and unhealthy tortoises or turtles, the wrong turtles, or nothing at all. I ordered a crested gecko so I'm not sure if that has anything to do with having a good order, but shes arrived in seemingly pretty great health so far. The very big problem for me is the fact that it took a month or so for them to even ship it to me. I got a notice out of no where that my order had been completed and they were shipping it, so I checked my orders and I got a tracking number and it arrived the day after. If you get anything from here make sure not to forget about it or else you might have an animal in a box that you didn't even know was supposed to be arriving. Overall it was an ok experience, didn't think they would actually send my animal though.