I bought Michael McIntyre tickets in August for an October gig, they never arrived! I mailed the website 3 days prior to the gig and they made some excuse about being let down by their supplier, not that they were ever going to tell me! I demanded a refund and they mailed me to say it would take between 7 & 28 days. No money has been returned and the 28 days are up. They are now stating the problem is with their bank! The trouble is that these guys are still trading and they answer emails simply as a cover. I have now involved the police. Do not touch this site, they don't have a contact number or an address, I have requested this several times but they refuse. I also had to cancel my credit card as someone tried to use it. Luckily I didn't lose anything, as my card provider sussed it instantly. It was probably these guys so you'd better all inform your card provider asap.