Graham W.

I have subscribed to Acorn TV for over four years with just a few minor issues. I recently decided to cancel the service due to lack of new content. Many shows can be viewed elsewhere. I have now asked an unbelievable FIVE times to cancel my account and send me email confirmation. I have yet to receive anything but their standard "ticket" form which amounts to nothing. Yesterday, amazingly they mailed me to say they could no longer access my credit card to charge my fee. This is because I have now had to cancel my card in order to stop them charging my account. This beggars belief, either they are totally stupid or think their customers are. I have read several complaints from customers who they have also continued to charge after closing their accounts. Seems this is standard practice so I must conclude they are a shady bunch. Be wary of opening an account with these people.