Graham I.

Just received a delivery from Currys via Yodel. Five identical items ordered, only 4 delivered. Now trying to find a way of contacting Currys to ask where the fifth one is.
There is NO WAY to do this on their website... apart from a chargeable phone service that says the average wait time is an HOUR.
Their tracking page asks for a 10 digit number starting 74... there is no 10 digit tracking number on any of the paperwork. I have a customer number, order number, 19 digit tracking number with Yodel, and a receipt number. None are 10 digit and none work on the tracking page.
One page on their website has a young lady with headphones and the words Webchat with a colleague, look for the 'need help' button on this page...
THERE ISN'T A NEED HELP BUTTON ON THE PAGE
Quite clearly Currys do not want to make themselves available to help customers, and with ratings like this on Trust Pilot you can understand why.
Tantamount to fraud is the only way I can sum up my experience with Currys