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graham h.

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1 Review by graham

SmartBuyGlasses CA

  • SmartBuyGlasses CA

“Horrible service.”
8/31/18

I ordered glasses and got the wrong pair sent to me a week later than promised. Had to send multiple duplicate emails with * in customer service who identified both as a manager and customer service agent in different emails. They required I ship at my cost and told me in order to get he shipping money back I would have to have a paypal account. This company is garbage. My glasses shipped from Hong Kong for some reason. Still don't have my shipping money back. Never worked so hard to fix an issue I had no part in making.

*Personal information redacted by admin

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