I ordered some facemasks from WorldSIM on 28th August 2020. I used a Mastercard. I received confirmation of receipt of the order and payment, and an order reference number. The amount was taken from my account immediately. I heard nothing more about the order. But I do get at least one, often two emails from WorldSIM every day, offering products, despite having tried to unsubscribe. Today, I went on to the worldsim.com website, and asked for a delivery status update. I provided the order number, but was asked for details of the order and the payment card. I provided these. After half an hour of messaging, I was told that I would get a report by email within 7 hours. I shall post an update.