Amazing customer service. My wife bought me these bags on Christmas but they looked pretty small on my Vulcan 1500 because she doesn't know much about motorcycles. I requested Vikings to exchange saddlebags even though I was a little over the warranty period but they still understood my situation and offered me to exchange saddlebags. Exchange process was really smooth and quick. Second order was delivered just in 3 days. Can't thank enough guys at customer service for getting this sorted. Keep up the good work and keep bringing the great quality products. Now i'm just looking for a decent sissy bar and then I will definitely order a sissy bar bag from them too.